Our Terms and Conditions
Cancellation Policy
Any orders can be cancelled at any time prior to delivery and Liverpool Wood Pellets will give a full refund.
Refund or Return Policy
We will refund any un-opened bags returned to us at the customers cost unless otherwise stated. We cannot refund on opened bags or bulk deliveries unless otherwise agreed.
Privacy Policy
Liverpool Wood Pellets does not store any information regarding customers financial details including credit or debit card details. We do not pass any of our information on to third parties, nor do any affiliated companies or organisations have access to or use any of our customers data or records.
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